Craig Giffi of Deloitte LLP is a vice chairman and the leader for the U.S. Consumer & Industrial Products Industry practice. Craig is also the Chairman of the Global Manufacturing Industry practice of Deloitte Touche Tohmatsu (DTT) and a principal with Deloitte Consulting LLP in the United States.
In his current capacity, Craig is responsible for organization wide services to the aerospace and defense, automotive, process and industrial products, consumer products, retail and tourism, hospitality & leisure sectors.
In his global manufacturing industry role, Craig works closely with the Global Managing Director for Manufacturing to develop and drive strategic initiatives to build eminence, grow our industry practice networks, and embed industry knowledge in our services to global clients across the sectors. Craig also serves as advisory partner for our services to some of our top 100 manufacturing and consumer business clients. As Chairman of DTT’s $3 billion Global Manufacturing Industry practice, Craig directs global efforts on manufacturing industry thought leadership designed to help clients stay ahead of issues impacting their industry. Analyst firms and top-tier media around the world turn to Craig for perspectives on developing industry trends.
Craig became a Deloitte principal in 1991 and has held various leadership positions within the Firm. Over the past decade Craig has been the Lead Client Service Partner for The Ford Motor Company and Caterpillar, leader of Deloitte Consulting’s Global Manufacturing Industry Practice, and prior to that lead Deloitte Consulting’s Enterprise Application practice in the Americas. Most recently, he was the Global Managing Director for DTT’s Strategic Client Relationship Program. In this role, he helped to lead the Firm’s top 1000 client program and create initiatives to enable global account teams to deliver service excellence across borders.
During his career with Deloitte, Craig has also served on several internal leadership committees including the Deloitte Consulting Global Board of Directors, DTT’s Client Service Excellence Committee, and the DTT Doing Business With Deloitte Committee.
Craig has a BSBA degree in production and operations management and an M.B.A. in finance and operations management from The Ohio State University Fisher College of Business, and is APICS (American Production and Inventory Control Society) certified at the Fellow level. He is the co-author of the book Competing in World Class Manufacturing – America’s Twenty First Century Challenge published by Business One Irwin and has been quoted in Fortune Magazine, Business Week, and numerous professional journals and trade magazines, Craig has been a guest lecturer for the M.B.A. program at the Kenan-Flagler Business School, University of North Carolina at Chapel Hill. as well as Duke University’s Fuqua School of Business
Prior to joining Deloitte, Craig worked for Eaton Corporation where he was a senior manufacturing systems and operations analyst. Craig resides in Cleveland, Ohio.